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Incredibly impressed with the customer service that we received from both the office and then the technicians that arrived to our home. The technicians were very professional, friendly and knowledgeable. They were extremely prompt and timely with our repair. These gentlemen were absolutely wonderful! Would absolutely recommend Wilcox and these technicians to everyone! Thank you!
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I’ve always had excellent service from Wilcox, and this was no exception. Thanks!
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Kurtis was on time, professional and courteous- At the conclusion of the appointment, Kurtis asked if I had any questions or concerns- I found this very helpful and great customer service- As a new Wilcox customer(Dwyer), I appreciate the overall positive experience-
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Friendly, knowledgeable, on time, efficient. Thank you!
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Service was efficient, timely and easy to schedule. But the technician did not remove his shoes or wear shoe covers and it was wet and messy out. Our utility room is though our kids play area so I would have liked for shoes to be off but it was easy to vacuum after. Otherwise he was nice, efficient and it was a straightforward experience.
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Jared came to our house over the weekend and fixed our problem right away! He was professional, efficient, and kind, and provided great customer service! Highly recommend Wilcox!
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Kurtis from Wilcox Energy came out to our house on an emergency call to address an issue with our furnace and oil tank. He inspected everything and provided us with a temporary solution so that we could stay in our home overnight. We have the heat back up and running and are so grateful that he came to the rescue.
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Kurtis was very professional and polite! He communicated well and was thorough. Thank you!
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They always arrive within the given time keep you updated on the job they are working on. After finishing, they give a through explanation of what was done and what should be done next if anything.
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As always I had excellent service!! I appreciate the professionalism and care that Roger and Riley demonstrated. Thank you very much. Candice Dunn
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Kurtis went above and beyond to service & check out our furnace. great attitude & great work + super chill!
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Annual heat tune up also fixed customer hot water issue